This document applies to Wireless Multimedia Keyboard and Mouse. Support Forum Join the conversation! Move the mouse or keyboard closer to the Wireless receiver. We were unable to retrieve the list of drivers for your product. Doing this might give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same number. Remove any electrical or wireless objects that are between the keyboard or mouse and the receiver, especially speakers or cell phones.

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Remove the battery cover to access the batteries. Watch for the blue activity light hp 5189urf mouse the metal grill on the back of the computer. See your browser’s documentation for specific instructions. Use the wireless mouse on an opaque surface. 5189yrf HP identify any out-of-date or missing drivers and software.

Move the keyboard closer to the wireless receiver so as hp 5189urf mouse make sure that the wireless keyboard is within 30 centimeters of the receiver.

Perform the following steps to improve the signal. Technical data hp 5189urf mouse gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

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HP Wireless Keyboard Not Working [Solved]

Reseat the wireless receiveror try another USB port. Remove the battery access cover and replace the batteries. If you are using the mouse or keyboard around large metal surfaces, remove the metal surface or move the receiver, mouse, and keyboard to a new location, away from the metal hp 5189urf mouse.

Download and install the latest keyboard 5189urt mouse driver from the HP Web site. Not sure which drivers to choose? Press the Connect button on the receiver again until the activity light blinks. Find Solutions, ask questions, and share advice with other Hp 5189urf mouse product owners.

Examples of dongle locations in packaging. Set up your wireless keyboard and mouse. Do not use the mouse over hp 5189urf mouse dark surface. Please make a different selection, or visit the product homepage.

Thank you for your patience. Hp 5189urf mouse Forum Join the conversation! After you do this, wait about 20 seconds to let Windows rediscover the device and set up the hardware. Select the desired files and choose ‘Download files’ to hp 5189urf mouse a batch download. Some devices only work together as a set, so it might be necessary to replace both the mouse and the keyboard even if only one device is defective.

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Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed.

Replacement HP 5189URF USB Wireless Receiver Dongle

After plugging in the wireless receiver, the activity light stays lit for a few seconds and then goes out. View this video on YouTube.

Press and hold the Connect button on the underside of the keyboard until hp 5189urf mouse activity light on the receiver stops flashing. Asia Pacific and Oceania. When the light on the receiver stops blinking, the keyboard is synchronized.

Replacement HP URF USB Wireless Receiver Dongle | eBay

Javascript is disabled in this browser. Select your desired files and a list of links will be sent by email.

Is my Windows version bit or bit? Follow the directions in the Quick Start Guide for easy setup. Javascript is disabled in this browser. Hp 5189urf mouse 3 seconds, press the Connect button on the keyboard.

This does not represent a physical failure of the device.